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Why Us

The key is reliability, consistency and trust when choosing an outsourcing partner for your business and these words make up the foundations, we have built Integral outsourcing on. We aim to become an integral part of your day to day operations providing you with a cost-effective customer service experience that you can trust. We operate 24 hours a day, 7 days a week, 365 days of a year and we are here for you whenever you need us.

Cost Effective

In a business world that’s serving up more financial challenges than ever before we can offer your business a high output customer service team at a much lower cost than employing staff in the UK. Giving your business the opportunity to up-scale your customer service team whilst still keeping your operational costs low giving you a cost effective solution to the challenges of recruiting talented staff within your budget.

Training

Here at integral we provide you with dedicated agents that work specifically on your contract giving you the confidence that they are focused on helping to build there business in order to keep there position within our company. The training process is simple, every agent shall be shadowed by a supervisor during the training process. When you sign up with us as a client we shall have an extensive on boarding process where our UK director shall spend time with your company understanding your needs so you have the confidence that when you join us the transition is smooth and you can feel the immediate advantage of outsourcing your customer service needs.

Our Agents

We have a highly skilled customer service machine here at Integral that we have taken great pride in building. Our agents have your company needs at the core of everything they do. With a great understanding of English, a hard working attitude and a friendly demeanour all our staff believe in delivering the highest levels of customer service possible.

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WHO WE ARE

Our Amazing Team

Alex Martinez
Alex Martinez Chief Designer
Erik Genie
Erik Genie Chief Designer
Phoebe Arla
Phoebe Arla Chief Designer
Claudia Arla
Claudia Arla Chief Designer

Our nearly 8,000 committed staff members are ready to help.

INDUSTRY EXPERIENCES

Digital solutions for your online business.

Hub IT allows your business and technology computers to store, transmit, analyze, and manipulate big data.

Google mobile can monetize your app

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Track the location of your cars

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Keep track of the important things

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